Never let negative search results or reviews affect the credibility of your business. Keep ahead of the curve and on top of what people are saying about your business online. Our professional branding and brand design services make you shine and memorable.
Statistics show nine out of 10 consumers read online reviews before making a purchase and nearly 62 percent will not buy from a company that censors business reviews. Furthermore, brands that receive only one or two stars on review platforms such as Yelp or Google risk losing 86 percent of their prospects.
Don’t let a single negative comment or fake customer review ruin your reputation online. Capitalize on goal-driven reputation management services and learn how to get more reviews on Google and other platforms.
First impressions have a lasting effect. A good first impression increases the chances of a customer returning to your business. A bad first impression isn’t necessarily a death sentence for your business — strategies can be used to negate the negative impact and utilized as a customer service tool. No one is perfect, but it matters how your business responds to negativity.
On average, customers read approximately ten online reviews before deeming a business trustworthy. This is exactly why internet reputation management services are necessary for your business, regardless of whether it has been affected by negative reviews or not. In fact, 91% of consumers are more likely to use a business with good reviews.
Proven Strategies to grow your Business
Have you ever made a judgement on a business or product based on its reviews? On average, 90% of customers use the internet to find a local business, and over 80% read web reviews of businesses. Reviews and customer feedback are more important than ever and can help your business gain momentum by creating genuine customer relationships. People crave authenticity and meaningful connections as opposed to high-pressure sales tactics.
By better understanding your demographics and taking control of your online presence, you can help your business grow to new heights. Let our team of professionals take the weight off your shoulders by employing our proven tactics to gain visibility, monitor reviews and effectively manage your reputation as a business.
Some strategies we can use to help manage your online reputation include:
- Increase your brand visibility by generating more reviews for your business
- Respond to both positive and negative reviews for consistent customer service
- Take control of the conversation about your business
- Better understand how your customers think of your business and services
- Improve your bottom line and boost your SEO SMO SEM efforts
Many businesses treat digital marketing as a set-and-forget way of building an online reputation. However, online marketing entails more than launching local SEO and social media marketing campaigns.
Even if you have a robust digital marketing strategy in place, you still run the risk of increasing your customer churn by 15 percent if you don’t engage actively with your customers. Moreover, no matter how many followers you have on social media, unless you respond to customer reviews, your followers will only see you as a business page looking to earn profits.
What does your online reputation say about your company? Does your reputation management strategy bring profit or do more harm than good to your business?
Online reviews are inevitable components of digital marketing. People want to know they’re reading real reviews written by real customers. As such, your reputation manager must regularly monitor the quality and quantity of your online reviews.
To guide your reputation management, let’s look at these significant research results:
Synup’s recent State of Retail report revealed that a whopping 82 percent of consumers would not transact with a retailer with less than 3 stars.
A Bright Local survey also found that online users read 10 or fewer online reviews before making a decision.
Nearly 23 percent of consumers consider online reviews that are no more than two weeks old as credible online resources.
Only 14 percent of people transact with a business with a 1- or 2-star rating.
So how many business reviews and star ratings do you need, exactly? The best reputation management companies recommend that businesses aim for a 4- or 5-star rating and at least 10 new online reviews on various review sites every three months.
Digital Beans Canada is one of the leading online companies that boast years of expertise and experience in digital reputation management. Whether you need help with online review monitoring, reputation control, review management or other aspects of brand reputation management, our business reputation management firm can assist you.
Here’s what you can expect from our online branding services:
Tailored Reputation Marketing Services
A common mistake some review management service providers commit is launching an all-encompassing reputation management service without understanding the clients’ needs and market standing. At Digital beans, we believe that there is no one-size-fits-all approach to brand reputation management. Our online reputation marketing team performs in-depth market research and campaign analysis to create custom online reputation services that meet your needs, demands and industry standards.
Comprehensive Monthly Reports
We treat all our clients as partners in business reputation management. As your dedicated online reputation management service provider, we won’t keep you in the dark about your campaign progress. Our review management service team gives you access to our reputation management tools, dashboard and campaign reports so you can track your online reviews anytime, anywhere. We also schedule regular consultations with your team to explain your monthly reports in detail.
Dedicated Account Manager
Have urgent concerns regarding your reputation management strategy? Wondering, how do I get something removed from Google Search? We assign a dedicated reputation manager to handle your online review monitoring and reputation management campaign. In this way, you have a single point of contact for all your campaign concerns. Our review monitoring support team is also available on weekends and holidays to address all your urgent questions.
Diverse Industry Expertise
Are you in the healthcare, finance, car dealership or construction industry? No matter your niche expertise, we can help you. Thrive is one of the few reputation management agencies in the country that provide online reputation services for thousands of businesses from across industries. Besides reputation marketing services, our online reputation management company is also well-versed in various digital marketing practices, including link building, search engine marketing (SEM) and eCommerce optimization.
Smart Reputation Management Strategy
To repair a poor online reputation and maintain a positive brand image, you need data-driven online reputation management services geared towards achieving your full market potential. Our online reputation management company performs extensive reputation analysis to determine the current state of your online image and outline the best online reputation management strategies that meet your reputation goals.
Call us now and let’s discuss how to get more reviews and boost your online reputation management SEO efforts.
